Technical Documentation Services

QLytix information designers and writers are experts in the use of current tools and the application of leading edge XML standards such as DITA, S1000D, and structured authoring to enable repurposing of content. Using industry best practices we enable the smooth integration of content with your hardware and software products to deliver best-in-class solutions.

Our information deliverables are designed for the needs of your customers and staff and include:

• User guides
• Service manuals
• Delivery and Installation guides
• Online help

We go one step further by applying the product knowledge developed by our technical documentation teams to support the development of additional solutions such as:

• Engineering data packages
• Marketing and sales packages
• Business system documentation
• Policy, process, and procedures documentation
• Knowledge transfer and management

QLytix understands that your information content is one of your most valuable strategic assets.  It is at the very core of your business, and how it is used can define your success against the competition.  Our writers use tools that enable reuse and repurposing of those information assets by creating single-sourced content that ensures consistent deliverables for both documentation and training solutions.

QLytix technical writers bridge the gap between your technology and your customer. Working from technical specifications, prototypes, and in collaboration with your technologists, our writers turn your information sources into knowledge solutions designed to delight your customers.

Your informational products, whether printed documents or online Help, reflect your company’s attention to detail and commitment to your customer. Polished, usable content that accurately portrays your brand is an important component of technical documentation.

Our technical editors have the expertise to ensure that your documentation and online help are clear and concise for any audience. We employ internationalization techniques to facilitate translation with ease. We can also ensure that your documents adhere to your brand, standards, and style guide. Our technical editing services include:

• Copy editing for spelling, punctuation, and grammar
• Comprehensive editing for language, branding and style, internationalization, organization, and usability
• Proofreading to ensure the final information is correct
• Liaison between writer and production to facilitate the final product

With extensive experience in corporate training and technical documentation, our graphic designers are able to analyze and develop cost-effective solutions to visual design problems in eLearning with diverse skills in graphics creation, video, photography, animation, and web authoring, using mainstream tools.  Our designers work in conjunction with clients and technical writers to communicate ideas that inform and inspire learners.